Hi, how can we help you?
What's your question about?
Buying a Domain
Selling a Domain
A Glossary of Domain Terms
And, is this your question?
Do I have to pay for your services?
Yes, both buyer and seller share our commission fee equally.
What does starting offer mean?
The starting price represent the minimum offer you can place on a domain. The seller has set this minimum price to avoid getting offers below a specific price point. As a buyer, you can't place an offer below the starting price of a seller.
I have paid for a domain name, what happens next?
After we’ve secured your payment, we proceed and take full control over the domain from the seller and send you tailored transfer instructions.
Our domain ownership transfer specialists will help you navigate the domain industry and provide support until you’re fully satisfied and have gained complete ownership over a domain.
I received the authorization code of the domain, what happens next?
Transferring a domain is easy if you’ve done it before. If it’s your first time, the process can be confusing.
Still having transfer issues? Contact your designated domain ownership transfer specialist via your buyer control panel to get tailored assistance.
What are the different payment options?
We accept the following payment options: Visa, MasterCard, PayPal, Bank transfer/wire and Cryptocurrency.
Do you know the asking price of a domain name?
That depends on the listing you've landed on. If you observe a so-called Buy-Now price this means that the seller works with fixed prices.
If you don't see a price then the seller hasn't set a price yet. In order to find out what his/her price is, simply place an offer to get a response from the seller.
Are there any hidden costs, beyond the commission fee or yearly registration of the domain?
No, at PkDomains.com we care about transparency and never add any additional fees or costs.
How do I know my payment is safe?
Our payment provider is one of the leading payment processors in the world powering payments for some of the biggest companies.
We also have enabled the highest level of fraud detection systems to avoid any issues on our marketplace.
Do I receive a GST invoice?
The invoice provided by PkDomains will reflect any applicable GST charges.
I bought and transferred a domain but it's still showing a For Sale page.
Simply head to your PKNIC account where you're managing the domain and delete our Nameservers from the DNS settings to replace our for sale page with your own site.
Are all offers I place binding?
Yes, all confirmed offers at PkDomains.com are binding.
Can you also push a domain instead of transferring?
Yes, we actually prefer doing a push as that's the faster way for buyers to take control of a newly acquired domain.
How long is my offer valid?
Every offer is valid for a duration of 7 days.
Within how many days do I need to pay for the domain I bought?
All transactions have to be completed in 24 hours. If you're a corporate buyer that requires more time to complete a purchase simply notify our team so we can inform the seller.
How do I transfer my domain name?
Transferring a domain name is easier than it looks.
Still, need support? Simply reach out to our team at support@pkdomains.com.
How does buying a domain in instalments work?
After securing the first instalment payment from the buyer we transfer the domain from the seller’s account to our own account and allow the buyer to use his/her preferred name servers. The domain will be managed and renewed by PkDomains.com until the full purchase price is paid for. Once all payments are secured, the actual ownership transfer will occur.
How does selling a domain in instalments work?
You can enable offering instalments to your buyers directly from your account settings or portfolio.
Once the buyer has initiated the transaction by paying the first instalment, we proceed and take your domain under our management until the total purchase price is paid.
When the buyer is in default, you get to keep the received instalment payments and the domain will be returned to you.
Are there other currency options?
At this moment the available currency options are Euro (€), U.S. Dollar ($), Pound Sterling (£) and Pakistani Rupee (₨). You can change your currency preferences in your account settings.
I sold a domain, when can I expect to receive my payment?
Usually, sellers get paid out within 24 hours (on business days) after the domain is transferred.
What payout options do you have?
The most common payout sources are bank transfer/wire.
Where can I change my password?
Go to the upper right corner and click on “your name” and then on “settings”. On this page you can change your password. Don’t forget to save after filling in the current and new password.
Do I have to change the nameservers to PkDomains.com?
You don’t have to use our For Sale pages by changing the nameservers. If you don’t use our nameservers, then you can just add a TXT record to verify your domain ownership. We also recommend using our landing pages as it increases your chance of selling your domains significantly.
What does the default starting offer mean?
The default starting offer sets the starting offer of all domains in your portfolio to the set price..
Can I personalize my For Sale page?
You can personalize your For Sale pages by uploading a background image and avatar. Both can be changed inside your account settings.
The rest of the content is not changeable. We explicitly have made this choice as we optimize these pages on regular basis. This means that we continually track the conversion rates of those pages, and implement new features that attract potential buyers, leading to more buying actions.
Can I personalize my Public Profile?
Yes, you can personalize your Public Profile. Go to your account settings and click on the left side on "seller profile". On this page you can write a short Bio about yourself or your company. You can also set a background image and upload your picture of Avatar.
Please keep in mind that all changes you make will also influence your domains For Sale pages.
How do I set up my For Sale pages?
Settings up your For Sale pages is easy and can be done by updating name servers through your PKNIC account.
How much commission do you charge?
By default, domain sales are charged a standard commission rate of 7.5% of the Sale Price.
Why is my dashboard empty?
Your dashboard is empty because you haven’t got enough information to show yet. Your dashboard will automatically get filled in as soon as you have views or leads on your domains. If you want to see the list of your domains, please click “portfolio” in the top menu bar.
After-market
The after-market refers to the secondary market where already registered but unused domains are traded.
Authorization code
An Auth-Code (also called an Authorization Code, Auth-Info Code, or transfer code) is a code created by a registrar to help identify the domain name holder (also known as a registrant or registered name holder) of a domain name.
This code is used to authorize transferring a domain from one registrar to another.
Brokerage
The service which helps to establish a connection to start the negotiation for a domain name.
Buy now
An option we provide on our For Sale pages. The Buy Now price is the asking price of the seller.
ccTLD
A Country Code Top Level Domain which usually refers to the extension which is specific to a country or a region. For example, .pk for Pakistan. Important to note is that a domain name registration for a ccTLD falls under national jurisdiction and regulation of that country.
DNS
The Domain Name System (DNS) enables a server to be found through a domain name instead of an IP address. This means that when you want to visit our website, you can simply type "pkdomains.com" into your browser rather than needing to remember and enter the numerical IP address of our server.
Domain name
A domain name is a unique address used to identify a website on the internet. It is essentially the human-readable version of an IP address, making it easier to remember and access websites. For example, "pkdomains.com" is a domain name that directs you to our website.
Domain transfer
Refers to changing the registrar or owner of a domain name. This transfer takes place either after the sale of a domain name, or through preference for the services of another registrar.
gTLD
Generic Top Level Domains, for example .com, .net, .org. It's one of the categories of top-level domains (TLDs) maintained by the Internet Corporation for Assigned Names and Numbers (ICANN) for use in the Domain Name System (DNS) of the Internet.
ICANN
The Internet Corporation for Assigned Names and Numbers. This non-profit organisation which takes care of the coordination for the maintenance and methodologies of several databases. This organisation makes sure that the internet functions properly.
Make offer
Make an offer is a price option on our unique For Sale pages and the starting point of a transaction or negotiation.
Name server
Nameservers are like a traffic sign which points the visitor of a domain in the right direction without them noticing. A name server is only relevant for you if your registrar and your hosting company are not the same. In that case, the name servers help to connect the two. When you park your domain names with pkdomains.com you change your nameservers to ns1.pkdomains.com and ns2.pkdomains.com.
NS record
A part of the domain name system which shows that there is another set of authoritative name servers which should be pointed towards.
Parking page
Is the traditional term for what we call a For Sale page.
PKNIC
PKNIC is responsible for the administration of the .PK domain name space, including the operation of the DNS for the Root-Servers for .PK domains, and registration and maintenance of all .PK domain names. PKNIC is operated as a self-supporting organization.
PKNIC was established in June 1992 to allow Internet addressing for the Top-Level domain .PK, reserved for Pakistan. Since then, it has managed and maintained the Root-Servers for .PK domain.
Premium domain name
A premium domain name is a high valued domain that fits specific (commercial) requirements.
Registrar
A registrar is a company/provider that offers domain registrations, management and renewals.
Registry
A registry is an operator or owner of a domain name extension. For example, PKNIC is the registry for .pk domain names.
Second level name
Is what commonly is referred to as a domain name. In pkdomains.com the name preceding the .com is the second level name.
Top Level Domain (TLD)
The extension which follows the domain name, or also second level name. The “com” in pkdomains.com is the TLD.
WHOIS
A protocol used to find information about a domain name or an IP address. It is here that you can find information on the domain registration, its expiration, nameservers, and contact information of the current owner.